MainSail Data Remote Computer Support

MainSail Data's remote support technicians can repair most computer problems in a matter of minutes.  It is a simple process that begins with a phone call to our office.  After you contact our office for support we can safely and securely control your computer without even leaving our office.  Once we leave we can't get back in without your consent.

What does this mean to you?

Instant support -  We are working on your computer within minutes after your call and the average length of a remote support sessions is about 15 minutes.  No need to schedule an appointment! 

Lower cost - It is much cheaper than an on-site service call if the problem you are having can be fixed this way.  It is billed by the minute.  It is faster and easier on your wallet.  

Sometimes a remote service call isn't enough.  There are a number of things that we can't do from here.  When this happens, we will promptly schedule you for an on-site service call with one of our experts.  In other cases we can identify a broken part remotely and inform you that the PC needs to be repaired in our state-of-the-art repair facility which is located on the North end of 14th Avenue in Vero Beach. The computer can be dropped off to us or we can pick it up.    Whatever you need us to do.