MainSail Data Computer Sales & Service

(772) 794-1194

2345 14th Avenue  |  Suite 6
Vero Beach, Florida

Remote Support

 
MainSail Data Remote Computer Support

MainSail Data's remote support technicians can repair most computer problems in a matter of minutes.  It is a simple process that begins with a phone call to our office.  After you contact our office for support we can safely and securely control your computer without even leaving our office.  Once we leave we can't get back in without your consent.

What does this mean to you?

Instant support -  We are working on your computer within minutes after your call and the average length of a remote support sessions is about 15 minutes.  No need to schedule an appointment! 

Lower cost - It is much cheaper than an on-site service call if the problem you are having can be fixed this way.  It is billed by the minute.  It is faster and easier on your wallet.  

Sometimes a remote service call isn't enough.  There are a number of things that we can't do from here.  When this happens, we will promptly schedule you for an on-site service call with one of our experts.  In other cases we can identify a broken part remotely and inform you that the PC needs to be repaired in our state-of-the-art repair facility which is located on the North end of 14th Avenue in Vero Beach. The computer can be dropped off to us or we can pick it up.    Whatever you need us to do.



 

Remote Computer / IT Support
First, call our office and we'll give you a 6 digit code. 772-794-1194
Enter your 6-digit code here:





 

Remote Support Minimize

We Can:

  • Remotely repair a problem on computers and servers.
  • Provide extremely fast response time in most cases
  • Repair most issues for less than than a service call.

This service is free to our Smooth Sailing Preventative Maintenence members.  It is also offered on a per connection basis.  Ask about our Smooth Sailing Support Subscription.

Connection Fee: $25.00  
Per Minute: $1.40

 

Need service?  Here's how to get it:

  • First call 772-794-1194 and request online service.
  • Then simply click the "start session" image below to consent to the above stated service charges. 
     

Coverage Areas Minimize

MainSail Data, Inc. provides commercial and residential computer & server sales, upgrades, installations, consulting, training, internet setup and virus / spyware removal. We can provide expert in-house or on-site service. Our courteous and knowledgeable staff can make your computer purchase or repair experience an enjoyable one.

MainSail Data, Inc. is located in downtown Vero Beach, Florida. The firm serves clients throughout the region including Brevard County, Indian River County, St. Lucie County, Martin County, Okeechobee County and Palm Beach County. This includes the following cities: Melbourne, Palm Bay, Fellsmere, Sebastian, Vero Beach, Ft. Pierce, Port St. Lucie, Jensen, Stuart, Okeechobee and West Palm Beach, Florida

Smooth Sailing Maintenence   |   Managed Remote Data Backups   |   Computer Repair   |   Remote Support   |   On-Site Support   |   iPhone Repair Check your MainSail Data E-mail Check your MainSail Data E-mail