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Smooth Sailing Preventative and Managed Maintenance Programs

MainSail Data provides managed services for desktop and servers for both home users as well as commercial accounts.  Through a monthly subscription, you have access to our technicians through both telephone, help desk, as well as our remote support systems.  If these methods cannot provide the needed support needed to resolve a problem, we'll dispatch a technician for an on-site visit for no additional cost. 

 

What do you get? Minimize

What benefits can our clients expect from this proactive model? Let’s start with increased operational efficiency. A well-maintained, proactively serviced network and its devices will always run better than the alternative. With proactive network monitoring, patch management, and device optimization performed on a regular basis, your clients will notice a tremendous difference in operations, reaping the benefits of the time you spend preventing fires, rather than fighting them. Our Managed Services clients also will be able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support now becomes a reality; network issues can be escalated to vendors that can help resolve even the most complex issues. Because we also manage all our clients’ infrastructure vendor relationships, our clients can now focus on running their businesses, not their vendors. As a result of our “always-eyes-on” network monitoring 24 hours per day, clients experience an additional level of comfort and security.

Members of our Smooth Sailing program are entitled to discounts on all of our services.  Discounts can be used to purchase new equipment, repair a damaged computer, even create a new website for your business.  Members receive priority service as well. If fast efficient repairs and help desk support are of great importance to you or your business - please inquire about this great service. 

In a commercial environment, we often bundle our Smooth Sailing services with our MainSail DataVault remote backup service for the very best protection against loss of information and productivity in your business. These two products compliment each other very well.   We will be happy to demonstrate these systems for free upon request.   

 

Contact us today to find out if this is the right option for you.

772-794-1194

 

 

MainSail Data provides commercial and residential computer sales, upgrades, installations, consulting, training, internet setup and virus / spyware removal. Serving Indian River County, St Lucie County and Sebastian, we can provide expert in-house or on-site service. Our courteous and knowledgeable staff can make your computer purchase or repair experience an enjoyable one. 


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